Delivery & Collection

Delivery

We deliver within the United Kingdom. Standard UK delivery costs £6 including VAT, where delivery is available for the product and address at checkout. The delivery charge and order total are displayed before payment. Our standard transfer delivery service is Royal Mail Tracked 24; transfers are packed in protective packaging, with metre orders supplied in a tube. Products marked collection-only are not available for postal delivery.

DTF and UV DTF transfers: Orders placed and paid for before 1pm, Monday–Friday, with artwork supplied ready to print, are normally dispatched the same working day for estimated delivery on the next working day after ordering. Orders received after 1pm, at weekends or on bank holidays are normally processed the next working day, with estimated delivery the following working day. These are estimates, not a guaranteed arrival date. Large orders, artwork issues or product-specific lead times can extend production; please check the product information and contact us before ordering if your deadline is essential. Printed workwear packs normally require 7–10 working days for production, followed by the delivery service shown at checkout; the transfer next-day estimate does not apply to printed garments. For personalised garments, club orders and pre-orders, the lead time stated on the product page or agreed with us applies. Working days are Monday–Friday, excluding bank holidays. If we expect a delay to your order, we will contact you.

Free Collection

Select Collection from Washington at checkout to collect your order free of charge. For Google pickup-later listings, our collection estimate is within 2 working days for DTF and UV DTF transfers once payment and ready-to-print artwork have been received. Same-day collection may be available; wait for our ready-to-collect confirmation. Printed garments are advertised with a multi-week collection estimate; workwear packs normally require 7–10 working days for production, and the specific timescale shown on the product page or agreed with us applies to other personalised and club garments. Weekends and bank holidays are excluded from working-day estimates. Pre-approved collection pre-orders remain subject to our telephone approval and agreed collection date. Digital downloads do not require collection.

Our collection address is:

DTF Printing Direct
7 Phoenix Road
Crowther
Washington
NE38 0AD

Collection hours: Monday–Friday, 8am–4pm.

Please wait for confirmation that your order is ready before travelling.

Help With Your Order

If your delivery is delayed or arrives damaged, please contact us with your order number so we can help.

Telephone: 0191 419 1262
Email: dtfprintingdirect@gmail.com